Terms of Service
Last Updated: October 19, 2025
Welcome to TextPolish! These Terms of Service ("Terms") govern your access to and use of the TextPolish API service ("Service") operated by TextPolish Technologies ("we," "our," or "us").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Service.
1. Acceptance of Terms
By creating an account, accessing our API, or using any part of our Service, you:
- Agree to these Terms of Service
- Agree to our Privacy Policy
- Represent that you are at least 18 years old
- Represent that you have the authority to enter into this agreement
2. Description of Service
TextPolish provides an API-based service for grammar, style, and readability analysis. Our Service analyzes text submissions and returns detailed reports including grammar issues, readability scores, sentiment analysis, and writing quality metrics.
3. Account Registration and API Keys
3.1 Account Creation
To use our Service, you must:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activity under your account
3.2 API Keys
Important: Upon registration, you will receive an API key. You must:
- Keep your API key confidential
- Never expose your API key in client-side code or public repositories
- Use your API key only for your own applications
- Not share your API key with third parties
We are not responsible for unauthorized use of your API key if you fail to keep it secure.
4. Subscription Plans and Pricing
4.1 Available Plans
Basic Plan - $29/month
- 10,000 API calls per month
- Grammar and style analysis
- Cost per call: $0.0029
- Standard response time
Pro Plan - $79/month
- 50,000 API calls per month
- Enhanced grammar analysis
- Cost per call: $0.0016
- Priority response time
- Advanced readability metrics
Enterprise Plan - Custom Pricing
- Unlimited API calls
- Premium analysis features
- Custom integration support
- Custom SLA options
4.2 Free Trial
New users receive a 7-day free trial with full access to their selected plan. No credit card is required to start the trial. After the trial period:
- Your subscription automatically begins if payment information is provided
- You will be charged the monthly fee for your selected plan
- You can cancel anytime during the trial without charge
4.3 Billing
By subscribing to a paid plan, you agree to:
- Pay the monthly subscription fee for your selected plan
- Provide valid payment information through Stripe, our payment processor
- Automatic monthly billing on the anniversary of your subscription start date
- Payment in US Dollars (USD)
All fees are non-refundable except as required by law or as explicitly stated in these Terms.
5. Cancellation and Refunds
5.1 Cancellation
You may cancel your subscription at any time:
- Cancellations can be made through your account dashboard
- You will retain access until the end of your current billing period
- Your API key remains active until the subscription expires
- No refunds are provided for partial billing periods
5.2 Refund Policy
We generally do not offer refunds for subscription fees due to the nature of our API service. However, we may issue refunds at our sole discretion in cases of:
- Technical issues preventing you from using the Service
- Billing errors or unauthorized charges
- Other exceptional circumstances
To request a refund, contact support@textpolish.io within 14 days of the charge.
6. Acceptable Use Policy
You agree to use our Service only for lawful purposes and in accordance with these Terms.
6.1 Prohibited Uses
You may not use our Service to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Reverse engineer, decompile, or disassemble our API
- Use the Service to harm, harass, or discriminate against others
- Resell or redistribute our Service without authorization
- Create multiple accounts to circumvent usage limits
7. Intellectual Property Rights
7.1 Our Intellectual Property
The textPolish Service, including the API, website, documentation, code, algorithms, and trademarks, is owned by TextPolish Technologies and protected by intellectual property laws.
7.2 Your Content
You retain all rights to the content you submit to our API. By using our Service, you grant us a limited license to process your content to provide the Service.
Important: We do not store your content or use it for any purpose beyond the immediate API response. Once your request is processed, your content is permanently deleted.
8. Warranties and Disclaimers
Service "As Is"
OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. While we strive for high accuracy, we do not guarantee:
- That our Service will identify all grammar, style, or readability issues
- That all suggestions will be applicable to your specific context or writing style
- Any specific improvement in writing quality or readability scores
You acknowledge that automated grammar and style analysis provides suggestions based on general writing standards, and final editorial decisions remain your responsibility.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEXTPOLISH SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or use
- Business interruption
Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.
10. Changes to Terms
We may modify these Terms at any time by:
- Posting updated Terms on our website
- Sending email notification to registered users
- Updating the "Last Updated" date
Your continued use of the Service after changes constitutes acceptance of the modified Terms.
11. Contact Information
If you have questions about these Terms of Service, please contact us:
Summary of Key Terms
For your convenience, here are the key points:
- ✅ You must be 18+ to use our Service
- ✅ Keep your API key secure and confidential
- ✅ Subscriptions are billed monthly and auto-renew
- ✅ 7-day free trial with no credit card required
- ✅ Cancel anytime - no refunds for partial periods
- ✅ We don't store your submitted content
- ✅ You're responsible for compliance with laws
- ✅ Service provided "as is" without guarantees
- ✅ Our liability is limited to your subscription fees
Thank you for using TextPolish!