Privacy Policy
Last Updated: October 19, 2025
TextPolish Technologies ("we," "our," or "us") operates the TextPolish API service available at textpolish.io and api.textpolish.io. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.
By using TextPolish, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
When you sign up for TextPolish, we collect:
- Email address: Used for account creation, communication, and sending your API key
- Name: Used for personalization and billing purposes
- Payment information: Processed securely through Stripe (we do not store credit card details)
1.2 Information Collected Automatically
When you use our API, we automatically collect:
- API usage data: Number of API calls, timestamps, and response times
- API key: Used for authentication and tracking your usage
- IP address: For security and fraud prevention
- Device information: Browser type, operating system, and device type
1.3 Content Submitted to Our API
Important: We do not store or retain any content you submit to our API for verification. Your text content is:
- Analyzed in real-time
- Immediately discarded after the response is sent
- Never logged, stored, or used for any purpose beyond the immediate verification request
We only retain metadata such as:
- Timestamp of the request
- API key used
- Confidence score returned
- Word count of the submission
This metadata is used solely for billing, analytics, and service improvement.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our service: Process API requests and deliver results
- Manage your account: Create and manage your TextPolish account
- Process payments: Bill you for your subscription through Stripe
- Send important updates: Service notifications, billing information, and security alerts
- Improve our service: Analyze usage patterns to enhance accuracy and performance
- Prevent fraud and abuse: Monitor for suspicious activity and enforce our Terms of Service
- Comply with legal obligations: Respond to legal requests and prevent illegal activity
We will never:
- Sell your personal information to third parties
- Use your submitted content for training our models
- Share your data with third parties for their marketing purposes
3. How We Share Your Information
We share your information only in the following circumstances:
3.1 Service Providers
We use trusted third-party services to operate our business:
- Stripe: Payment processing (subject to Stripe's Privacy Policy)
- Vercel: Website and API hosting
- GitHub: Documentation hosting
- Email service providers: For sending transactional emails (API keys, billing notifications)
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal requests from law enforcement or government authorities
- Enforcement of our Terms of Service
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activity
4. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures:
- Encryption: All data transmitted between you and our API is encrypted using HTTPS/TLS
- API key security: API keys are stored securely and transmitted only over encrypted connections
- Access controls: Limited access to personal information on a need-to-know basis
- Regular security reviews: Periodic assessment of our security practices
5. Data Retention
We retain your information for as long as necessary to provide our services:
- Account information: Retained while your account is active
- API usage metadata: Retained for up to 2 years for billing and analytics
- Payment records: Retained for 7 years to comply with tax and accounting regulations
- Submitted content: Not retained - immediately discarded after processing
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Portability: Request a copy of your personal information
- Correction: Update your account information at any time
- Deletion: Request deletion of your personal information
- Objection and Restriction: Object to or request restriction of certain processing
To exercise any of these rights, contact us at support@textpolish.io.
7. Cookies and Tracking Technologies
We use minimal cookies and tracking technologies:
- Essential cookies: Required for authentication and security
- Analytics: To understand how our service is used and improve performance
We do not use third-party advertising cookies or tracking pixels.
8. Children's Privacy
TextPolish is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Summary of Key Points
For your convenience, here are the key points of our privacy practices:
- ✅ We collect minimal personal information (email, name, payment info)
- ✅ We do not store content you submit to our API
- ✅ We do not sell your information to third parties
- ✅ We use trusted service providers (Stripe, Vercel)
- ✅ You can request access, correction, or deletion of your data
- ✅ We use encryption to protect your information
- ✅ We retain data only as long as necessary
Your privacy matters to us. If you have any questions, we're here to help.